Chapter 28 Data Leak

After thinking for a while, Qin Xiao said, "I'll take care of it."

"The number is dropping rapidly. Cancel the sales activities temporarily. Otherwise, when the old customers come back, they would not be able to catch up. The sales volume will decrease as well. Make sure all employees and customers get notified."

Soon, the message was delivered.

After getting a cold shoulder from the old customer, Qin Xiao rushed back to the company and asked Xiao Jingqian, "Could you investigate one thing for me?"

"Go ahead," Xiao Jingqian replied.

"Please ask the internal control team to secretly investigate whether the customer information had been leaked."

Qin Xiao suspected that the information has been leaked because she found that old customers who were unwilling to go to the sale activities were all high-quality ones. In most cases, they would respond actively to those activities. Someone must have done something evil. He can locate those high-quality customers precisely only means that he has got the first-hand information.

Xiao Jingqian became severe when he heard about the information leak. He understood how serious the problem was. This might be a catastrophe for the east market. If those high-quality were poached away, Xiao Group would be expelled from the east market forever. Therefore, he drove back to the headquarters immediately.

On the other side, Qin Xiao gathered all staff to have a meeting urgently. The most important thing was to take high-quality customers back.

"I hope you guys can put other things aside and focus on serving old customers. I have planned some events to deal with customer losses, including tours, party, and etc. Ask Qin Yu to get the details and follow her lead. There is only one goal: earn their trust!"

Qin Xiao had experience in this, so she's not panic at all. What she worried most was the customer information. She had some suspects in her mind, but not sure. That's why she asked Xiao Jingqian to investigate it.

"Miss Qin, those customers refused to meet us. What should we do?" Yang Ran frowned. No matter how brilliant the idea was, if the customers didn't cooperate, it would be useless.

"Liu Bei asked Zhuge Liang out for help after visiting him three times. You have to make double or triple efforts to earn their trust." Qin Xiao said confidently.

After all, those loyal old customers were still closely connected to our company. As long as you can make efforts and think in their shoes, they would be moved.

They followed Qin Xiao's order, and the result was good. Many old customers came back and agreed to take part in sales activities shortly.

Free traveling is really attractive. Other companies didn't provide this because of the high costs. Only Qin Xiao has the boldness to do that.

Next chapter